Frequently asked questions

When will the order reach me

Depending on the chosen shipping company responsible for delivery, we offer a range of forwarders in a range of major cities, it usually takes one to 3 days from order and confirmation.

Is there an extradition outside the country

Currently, contracted shipping companies are delivering within the country and a selection of selected cities on the delivery page, all cities to which the representative of the shipping company arrives are displayed

You can order delivery outside the country from the store's team via WhatsApp to get product weight and price information from international shipping agents who are not currently registered in the store

In case of a factory defect of the product 

You should consult and read the return policy to find out the terms of return and Exchange, and in case of a factory defect, the return is agreed, and the company's shipping value, as well as the return costs are charged to the customer, but the value of the product is not charged to the customer according to the return policy. 

I want to order large quantities, is there a discount

The store offers a delivery service for large quantities upon request , and there is a discount of up to 10-20% on certain products, you can contact us directly via the Contact Us page and inquire about quantities and discount